Hub for Product Managers & Business Analysts & Product Owners

The worst thing you can do as a product manager to your customers is to expect them to be able to explain everything. Let's consider this from the perspective of the consumer. You are an expert at turning their concepts into software, websites, or tangible objects. Without turning them become product managers or engineers, you are there to help them with their problem. Let's examine this story: We'll address him as Mr. Product Manager. Bob welcomes "Mr. Customer, Mr. Product Manager here. I'm here to simplify your situation. What do you require of me? Mr. Client, we'll give him a call Hello, Mr. Product Manager, I need this computer to finish my daily worksheets so that I don't have to waste valuable time doing so, Bill responds. How do these reports get finished now, Bob wonders? Bill responds, "I use the daily scale receipts to enter the figures into this spreadsheet, which I then print." Then Bob queries, "Those scales there? those who are...